This article explains how to create gift certificate codes directly in the Admin. You can generate multiple codes at once or add a single code individually.
You can create gift certificate codes in two ways:
Generate Gift Certificate Codes
To access gift certificates, navigate to Marketing > Gift Certificates in the left-hand navigation.
1. Click Generate.
2. In the modal window, enter:
The gift certificate amount
The number of codes you want to generate
3. Click Generate.
The new gift certificate codes will appear in the list.
The new gift certificate codes will appear in the list.
Add a Single Gift Certificate Code
1. Click Add Gift Certificate in the top-right corner of the Gift Certificates tab.
2. In the modal window:
Enter the gift certificate amount.
Enter a custom code, or click Generate Unique Code to have the system create one automatically.
3. Active checkbox is selected by default.
IMPORTANT: If you want to create a gift certificate without activating it immediately, uncheck Active before saving.
4. Click Add.
The new gift certificate code will appear in the list.
View and Manage a Gift Certificate
To edit an existing gift certificate, navigate to PATH: Marketing > Gift Certificates and click the code you want to update.
From the Edit Gift Certificate window, you can edit:
Code – Modify the gift certificate code.
Amount – Update the dollar amount of the gift certificate.
Active – Enable or disable the gift certificate.
Usage Details
The Usage Details section displays redemption information, including:
Order number
Associated product (if applicable)
Redeemed by (email and login)
Redemption date
If the gift certificate has not been redeemed, these fields will display N/A.
Click Save to apply your changes, or Delete to permanently remove the gift certificate.