The Domain Details page is where you can review and manage important settings for your Miva store, including security, image settings, mail configuration, and software upgrades. Most settings are configured when your store is first created, but you may need to revisit them as your store grows and changes.
To access these settings, go to Settings → Domain Settings → Domain Details.
On This Page
- Information
- Registration
- Site Configuration
- Password Settings
- Timeouts
- Upload Settings
- Mail Settings
- Cookie Settings
- Upgrade Settings
Information
Domain Name : This is the domain name where your store will be hosted and is usually set up when your first store is created. It rarely, if ever, should change. You can have multiple stores under the same domain. If you change your domain, the Miva admin usually makes the change for you.
IP Address : The IP address of your store on the server.
License # : The license number assigned your store when it was created.
Partner : This is who you purchased your store from. In most cases this is Miva Merchant, but there are distributors who sell stores.
Version : The Miva admin software version that is currently installed.
Licensed Concurrent Users : This is a static field that tells you how many concurrent licenses you have. Starting with Miva 9, you are allowed to create as many admin accounts as desired, but the number of admin users who can login at the same time is limited by the number of licenses purchased.
Manage additional licenses : This link goes to the my.miva.com page to manage licenses.
Admin Sessions : Another static field that tells you how many admin users are currently logged in, and the largest number of admin users that have been logged into your store at the same time.
Reset Session Statistics : Checking this box and clicking update will reset the admin sessions stats.
Registration
The fields in this tab are usually filled out when your store is first created and rarely need updating. Though, if the store ownership is transferred to someone else, or the store address and phone number changes, this is where those changes are made.
Site Configuration
The Site Configuration section contains settings for advanced users, and changes to this section should not be made unless you understand the changes you are making and how they may impact your site.
Password Settings
The settings in the Password Settings section affect accounts for Miva admin users using the admin interface. This is not for customer accounts. The default settings in this section meet PCI compliance standards.
Force Password Change After : This allows you to set the number of days, after which an admin user will be forced to change their password.
Password Reuse : This sets the standard for allowable Password Reuse. If the “User may not reuse their last X password(s)” is clicked, you can choose how many new passwords must be created until a user is allowed to reuse an older password.
Minimum Password Length : This sets the minimum number of characters a password must be.
Password Complexity : This establishes the required complexity of a user’s password. The options are:
- No Complexity Requirements
- At Least one Letter and one Number or Punctuation Character
- Mixed Case Letters and at Least one Number or Punctuation Character
Timeouts
This section sets limits on how long certain functions will exist or last within the Miva admin.
Shopping Interface Cookie Expiration : The determines how long the session cookie is valid. The default is one year.
Note
Your cookie should always be set to a value higher than your Basket Timeout, otherwise a shopper could appear to lose a live basket.
Shopping Interface Secure Cookie Expiration : If a customer is on a non-SSL page in your store, the Miva admin creates a non-secure session cookie. If the customer is on an SSL page in your store, the Miva admin creates a secure session cookie. This field determines how long a secure session cookie is valid. As above, your cookie should always be set to a value higher than your Basket Timeout.
Administrative Session Timeout : PCI compliance standards require that the admin session time out be 15 minutes or less. When a timeout occurs, admin users are automatically returned to the login screen.
Administrative Session Failed Login Lockout Time : The lockout time occurs when a Miva admin user exceeds the maximum number of login attempts. PCI compliance standards require a lockout time of 30 minutes or longer.
Administrative Session Failed Login Attempts Allowed : Sets the maximum number of login attempts for the Miva admin interface.
Failed Login Delay : A value, in milliseconds, that a Miva admin users must wait after entering an incorrect username or password. For example, 5,000 milliseconds means the user will have to wait 5 seconds to try again.
Upload Settings
There is only one setting in the Upload Settings section and it pertains to the image quality uploaded.
JPEG Image Quality : This field controls the quality of jpg images that are uploaded to the admin. Reducing the image quality can significantly reduce the image size. This field does not affect other image types, like .gif and .png files. It also does not impact legacy images.
Mail Settings
Mail Server : This is the address of your web host’s mail server that sends out emails. You can get this address from your hosting company.
Encryption : The encryption field is only used if you area connecting to an external mail server. Values are:
- Plaintext: Credentials and emails are sent to the mail server in plain text.
- STARTTLS: This option is chosen to have credentials and emails encrypted if your mail server uses STARTTLS.
- SSL: This option is chosen to have credentials and emails encrypted if your mail server uses SSL.
Port : The number of the connection port on your mail server.
Mail User : If you are connecting to an external email server, enter the account username here.
Mail Password/Verify Mail Password : If you are connecting to an external email server, enter the account password in these fields.
Add Angle Brackets to Email Addresses : Some hosts require than angle brackets enclose the email address. Contact your hosting company to find out if you need to use angle brackets.
Mail Method : Some web hosts use an optional commerce library method to send email. If yours does, they will either set this up for you, or will tell you want to enter here. If you’re unsure, leave the field blank.
Cookie Settings
The Cookie Settings section contains settings for advanced users, and changes to this section should not be made unless you understand the changes you are making and how they may impact your site.
Upgrade Settings
The Upgrade Settings section is where you establish the frequency you want the Miva admin to check for software upgrades.
Upgrade Stream : This setting will likely not ever need to be changed.
Check for Upgrades : Sets the frequency that the admin will check for software upgrades.
Review Installed Updates : Lists all the updates that have been applied to your store’s current production version.
The Domain Details page contains information and settings for your Miva installation and its associated domain. Most settings are configured when your store is first created and rarely need to be changed. However, some settings may need to be reviewed or updated as you manage your store.
To access these settings, go to Settings > Domain Settings > Domain Details.
On This Page
- Information
- Registration
- Site Configuration
- Password Settings
- Timeouts
- Image Settings
- Mail Settings
- Cookie Settings
- API Settings
- Upgrade Settings
Information
Domain Name: The domain name associated with your Miva installation. This is usually configured when your first store is created and rarely needs to change. You can have multiple stores under the same domain.
IP Address: The IP address assigned to your domain on the server.
my.miva Account ID: Displays the ID associated with your my.miva account, when available.
License #: The license number assigned to your Miva installation.
Partner: The company you purchased your store from. In most cases, this is Miva, although some stores are purchased through authorized partners.
Version: The version of Miva currently installed.
Licensed Concurrent Users: Shows the number of administrators who can be logged in simultaneously. Depending on your license, this may display a specific limit or Unlimited.
Admin Sessions: Shows how many administrators are currently logged in and the highest number of concurrent administrator sessions recorded.
Reset Session Statistics: Select this checkbox and click Update to reset the administrator session statistics.
Registration
Contains the contact and ownership information provided when your store was created. These details rarely need updating unless your business address, phone number, or store ownership changes.
Site Configuration
Manage advanced settings for storefront URLs, file locations, security, and JavaScript delivery. Changes to these settings can affect how your store operates and should only be made if you understand their impact.
Password Settings
Set password requirements for Miva administrators. These settings do not apply to shopper accounts.
Force Password Change After: Specify the number of days before administrators must change their passwords.
Revalidate Browsers Every: Set how often administrators must revalidate their browsers, measured in days.
Password Reuse: Choose whether administrators can reuse previous passwords. If you select Users may not reuse their last X password(s), specify how many new passwords must be used before an older password can be reused.
Minimum Password Length: Set the minimum number of characters required for administrator passwords.
Password Complexity: Choose from the following password requirements:
- No Complexity Requirements
- At Least One Letter and One Number or Punctuation Character
- Mixed Case Letters and at Least One Number or Punctuation Character
Timeouts
Set expiration times for shopper cookies and administrator sessions, along with security restrictions for failed login attempts.
Shopping Interface Cookie Expiration: Set how long a shopper's session cookie remains valid. The default is one year.
Note: Cookie expiration should be longer than the Basket Timeout. Otherwise, shoppers could lose access to baskets that are still active.
Shopping Interface Secure Cookie Expiration: Set how long a secure session cookie remains valid. Secure cookies are used when shoppers access your storefront over HTTPS. This expiration should also be longer than the Basket Timeout.
Administration Session Timeout: Specify how long an inactive administrator session remains active before the administrator is automatically signed out. PCI compliance standards require a timeout of 15 minutes or less.
Administration Session Failed Login Lockout Time: Set how long an administrator is locked out after exceeding the allowed number of failed login attempts. PCI compliance standards require a lockout period of at least 30 minutes.
Administration Session Failed Login Attempts Allowed: Specify the maximum number of failed login attempts before an administrator account is temporarily locked.
Failed Login Delay: Enter the number of milliseconds an administrator must wait after an unsuccessful login attempt before trying again. For example, 5,000 milliseconds equals five seconds.
Verify IP Addresses For Administration Sessions: When enabled, Miva checks the IP address associated with an administrator session as an additional security measure.
Image Settings
Beginning with Miva 26R3, you can choose the format and quality of resized images generated by Miva. Formats such as WebP and AVIF can produce smaller image files while maintaining image quality, helping improve storefront loading performance.
Preferred Format for Resized Images: Choose the format Miva uses when generating resized images. Available formats include JPEG, GIF, PNG, WebP, and AVIF.
New Miva installations default to WebP. Stores upgrading to 26R3 continue using the original image format unless a different option is selected.
Note: These settings only affect images Miva generates through resizing. Original uploaded images retain their file format, and changing the preferred format does not automatically convert your existing image library.
JPEG Image Quality: Adjust the quality of generated JPEG images. Lower values can reduce file sizes but may also reduce image quality.
WebP Image Quality: Adjust the quality of generated WebP images. Lower values can reduce file sizes, while higher values preserve more image detail.
AVIF Image Quality: Adjust the quality of generated AVIF images. Lower values can reduce file sizes, while higher values preserve more image detail.
AVIF Speed: Controls how quickly AVIF images are generated. Faster processing reduces generation time, while slower processing may provide better compression. The default value is 6.
Mail Settings
Configure the mail server Miva uses to send emails from your store.
Mail Server: Enter the address of the mail server used to send emails. Your hosting provider can supply this information.
Encryption: Choose how the connection to an external mail server is secured:
- Plaintext: Sends credentials and emails without encryption.
- STARTTLS: Uses encryption when supported by the mail server.
- SSL: Uses an encrypted connection to the mail server.
Port: Enter the port number used to connect to your mail server.
Mail User: Enter the username used to authenticate with an external mail server.
Mail Password/Verify Mail Password: Enter and confirm the password used to authenticate with your mail server.
Add Angle Brackets to Email Addresses: Some mail servers require email addresses to be enclosed in angle brackets. Contact your hosting provider to determine whether this option is necessary.
Mail Method: Some hosting providers require a specific mail method to send emails. Your hosting provider can provide the appropriate value. If you're unsure, leave this field blank.
Cookie Settings
Configure advanced cookie settings, including domains, paths, SameSite behavior, and secure cookie options. Changes can affect how shopper sessions are handled and should only be made if you understand their impact.
API Settings
Control whether your store's API is available to process requests.
API Status: Choose when the API is available:
- Online: Allows API requests to be processed.
- Offline at: Schedule a date and time for the API to go offline.
Upgrade Settings
Choose how frequently Miva checks for software updates and review previously installed updates.
Upgrade Stream: Select which upgrade stream your installation uses. Most stores should remain on Production.
Check for Upgrades: Choose how often Miva checks for available software updates: At Every Login, Daily, Weekly, or Never.
Review Installed Updates: View the updates that have been applied to your store's current production version.