Knowledgebase : Hosting FAQ > Email Help > Sending Problems
SYMPTOMS If you have: 1) Determined that your Internet provider is blocking your ability to send email from their network using off-network services such as MivaMerchant.Net 2) Found our helpdesk article on this asking you to switch your outbound port...
SYMPTOMS In some situations, customers may receive the message "Cannot read controls" while trying to send. SOLUTION This message is typically only seen by customers who have been with us since before January of 2003 and have not updated their email ...
After sending, or during sending an email, the email is returned or error produced with the message "Error: 553 sorry, that domain isn't in my allowed list of rcpthosts" This error is caused by not 'authenticating for sending' with our mail servers. What...
After sending, or during sending an email, the email is returned or error produced with the message "Error: 553 sorry, that domain isn't in my allowed list of rcpthosts" This error is caused by not 'authenticating for sending' with our mail servers. W...
The error message changes from client to client, but the common thread is that you receive an error about not being able to send, connection failed while sending, the connection to the remote server could not be established, or similiar text. When th...
When sending, customers may receive the message "Authentication Failed", or the email client continually prompts for the mailbox login or user name and password. Please double check the obvious first, which will be that your username and password are ...
When sending, customers may receive the message "Authentication Failed", or the email client continually prompts for the mailbox login or user name and password. Please double check the obvious first, which will be that your username and password are c...
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