Knowledgebase : Miva Merchant FAQ > Payment Errors
Error: "Unable to authorize payment: The certificate chain did not validate, no local certificate found, Cert Path = certs As of January 4, 2010, your Payflow Pro SDK expires permanently and your payment processing will stop if you are using an outdat...
Title : ---------- "Unable to authorize payment: Error connecting to 'secure.authorize.net': Socket operation on non-socket" Solution : ---------- The work around for this issue is to logon to the Miva account, click the arrow by Stores,...
Title ------- Authorize.net Error - "Unable to authorize payment: This request cannot be accepted" Symptom --------- Error at checkout: "Unable to authorize payment: This request cannot be accepted" Solution ---------- This error message is ge...
Title -------- Authorize.Net: Unable to Authorize Payment: :This transaction has been approved.: Symptom -------- Error: Unable to Authorize Payment : This transaction has been approved.: Cause ------ We just discovered a new Authorize.net probl...
Issue: Getting error 'Unable to authorize payment: Access is denied' when checking out with Authorize.Net as the configured payment gateway. Solution: Check permissions on the commerce library and/or commerce directory. *nix servers should have p...
Title:Certificate/Private Key Mismatch Cause:The server had problems decrypting the message: Certificate/Private Key Mismatch Please update your server/client credentials. Update your client libraries at http://www.cybersource.com/support So...
Response codes received that are not in this table should be treated as a general error not approved. KEY: ACTION DESCRIPTION Call Call your Chase Paymentech Customer Service for assistance Cust. Try to resolve with customer or obtain alternate payment m...
====================================================================================== When I am completing an order in my Miva Merchant online storefront, I am getting the error: "...Unsupported Commerce Method '...." What causes this, and how can I f...
Title : ---------- Cybercash and state baed sales tax error : Unable to authorize payment Solution : ---------- In using CyberCash and state based sales tax, you may get the following error: Unable to authorize payment: Amount in curren...
Title ------- CyberCash Errors Symptom --------- 1. Unable to authorize payment: Malformed response. 2. Unable to authorize payment: Cannot open "/etc/miva/commerce/cybercash.so" 3. Unable to authorize payment: Unsupported commerce method 'CyberC...
Title: Cybersource error Symptom: Unable to authorize payment: We encountered an FDC problem: FIP reason: Terminal flagged as inactive.Error 26 Cause: When going through the whole checkout process, at the very end, customer get the following error mes...
Title : ---------- Declined message from VeriSign PayFlow link during testing AUDIENCE : ---------- The issue may not be resolved with the rights of the end user. You need to contact the concerned payment gateway company. Symptom : -...
ISSUE: When I fill out the billing/shipping info and click to continue We get the following error: MIVA Merchant has encountered a fatal error and is unable to continue. The following information may assist you in determining the cause of the error:...
===================================================================================== With Miva Merchant 4.13 and below, during the Checkout process, when the credit card information is submitted for payment, I am getting this error: "Unable to authori...
Title ----- Error establishing SSL connection: certificate verify failed. Symptom -------- Unable to authorize payment: Unable to connect to 'https://secure.domain.com' : Error establishing SSL connection: certificate verify failed. So...
Title: No such file or directory Symptom: At the time of checkout the end customer gets the error, " Unable to authorize payment : No such file or directory" Cause: Certificates are not generated. Solution: The certificates for the Merch...
Error While Processing Orders Issue: I am in test mode with both Miva and Authorize.net. I first batch my orders then click Process Orders. I get the Process Orders list with my orders. I select the checkboxes next to the orders I want to process, ...
Issue: Error message while processing orders from Rodopi in the authorize now/capture later mode. sympton:When the customer would go to process his orders, the order would not process. You could check the Process Order check box next to the order, and ...
Issue: Error message while processing orders from Rodopi in the authorize now/capture later mode. Symptom:When the customer would go to process his orders, the order would not process. You could check the Process Order check box next to the order, and ...
===================================================================================== When we generate certificates for miva payment we get error MvCOMMERCE ERROR: Either an un-expired certificate already exists or the merchant has no database access rec...
Unable to authorize payment: Missing Required Shipping Information Unable to authorize payment: Missing Required Tax Information There is a new security feature in Miva Merchant 4.16 and later that allows you to accept only complete orders through Miv...
When I am checking out of my storefront, I am receiving and error: "Unable to authorize payment: Invalid Referrer Or Relay Response URL". What is this caused by and how can I fix it? This error will only occur with shopping carts that are using...
Title: Link Point - Internal Server Error Symptom: Customer is using Link Point as their Payment Gateway, and during checkout they receive an Internal Server Error. Troubleshoot: First you will need to isolate the problem to verify that Lin...
Title ------- LinkPoint AVS/Zip settings not working. Cause ------- LinkPoint Modules later than 4.2403 do not function correctly. AVS/ZIP verification is selected, but not working. Solution ------------- Upgrade the commerce library t...
While using Merchant 4.18 or earlier, LinkPoint payment module built-in to Miva Merchant 4.18, and the 4.08 LinkPoint commerce library, checkout returns the following error: Error: "Unable to authorize payment: CC-2501: Unable to connect to SSL Server."...
The Miva Virtual Machine supports compiled Miva Script, including Miva Merchant 4.14 and above. Some of the following Miva Merchant (4.14 and above) modules use a Commerce Library, OpenSSL, or neither, as indicated in the "Method or OpenSSL" column. \N\N ...
Title: Miva Payment / Cybersource Commerce Library Update 4.1407 Symptom: communication error Miva Payment and Cybersource Cause: Misconfigured commerce library Solution: 1. Locate the existing ICS2 commerce library on the server. (...
Title: MvCOMMERCE ERROR: The specified module could not be found Symptom: When generating the miva payment certificate on an NT server, this error occurs : MvCOMMERCE ERROR: The specified module could not be found Cause: ics2api.dll is not configur...
========================================================== For MIVA Payment customers, when they see the orders under review status or failed. ============================================================ Address Verification Service Codes ...
Title : ---------- Payflow Link users, check your stores! Solution : ---------- Verisign has announced some upcoming changes late last year about a URL change for Payflow Link users. Here's the details: http://www.mvdevelopment.com/m...
Issue: Unable to authorize payment: User authentication failed. I am using the Paypal Payflow PRO payment gateway. What is causing this, and how can I fix it? Resolution: The module built into Miva Merchant that allows you to connect to t...
======================================== When checking out in my storefront, I am receiving the error: "Unable to authorize payment: User authentication failed". I am using the VeriSign Payflow PRO payment gateway. What is causing this, and how can I...
Title : ---------- Payflow Pro error : Unable to Authorize Payment: Referral Notes : -------- When your are in test mode using Verisign Payflow Pro, your order is limited to $100. If you place more than $100 in your basket and checkout, the...
As of Production Release 8 Update 12 PayPal Bill Me Later does not work with the In Context checkout feature of the PayPal Express Checkout and/or Payments Pro module. If you are wanting to use the bill me later feature in your store you will need to b...
Configure Paypal To configure Paypal and Miva Merchant: At PayPal, make sure to enable your Instant Payment Notification Preferences and Website Payment Preferences: Login to your PayPal account and click Profile and then My selling tools. Under Ge...
PayPal customers may have received an email like the following. _UPDATE: A complete upgrade schedule is now available here. Original email included below._ _---_ _In keeping with industry standards set by the Certification Authority/Browser (CA/...
Note: this only applies when using paypalpro.mvc (PayPal Express Checkout and/or Payments Pro) Problem: customers are getting redirected to the OCST page (customer information) when they select PayPal during checkout. Reason: PayPal has encounter...
=============== Miva Payment: Sign up ================ Error message: "Please enter valid card number" even though the Credit Card is valid, while signing Miva Payment. Cause: When customer is using Miva Merchant 5 (Production Release 1 OR ...
When using PayPal Express Checkout and a customer selects PayPal from the payment method dropdown menu on OSEL (Shipping and Payment Selection page), before they can continue to the next page the address is verified by PayPal to determine whether it is...
============================================ Miva Payment Gold fraud controls. Smart Authorization Factor Codes ============================================ If you use Smart Authorization to evaluate the risk of your orders, you receive factor code...
Below, you will find some test credit card numbers. These are always accepted by Miva Merchant's Credit Card Payment with Simple Validation module, as well as most of the other payment gateways, while in test mode. American Express - 15 Digits Total 34...
Title : ---------- Unable to authorize payment: SGS-020005: Error (Merchant config file is missing, empty or cannot be read). AUDIENCE : ---------- Some of the steps required to resolve this issue need a level of server access that will not...
Error at checkout: Unable to authorize payment: Shipping is required This could be an issue with one or more of the checkout pages. Make sure all the correct Items are assigned to each page and that the correct module is assigned to each Item. In ...
Issue: Unable to authorize payment: Tax is required. Related Issue: Unable to authorize payment: Freight is required. Cause: Authorize.net business manager not configured correctly. Resolution: If a customer is checking out using authorize....
Title : ---------- Unable to authorize payment: Unable to connect to 'https://secure.authorize.net/gateway/transact.dll': Error establishing SSL connection: certificate verify failed AUDIENCE : ---------- Some of the steps required to res...
Title : ---------- Unable to authorize payment: Unsupported commerce method 'CyberCash' AUDIENCE : ---------- Some of the steps required to resolve this issue need a level of server access that will not be available to most end users. If yo...
Title : Unable to authorize payment: We encountered a Vital problem: VITAL reason: No such issuer Symptom: When checking out with Miva Payment, the error "Unable to authorize payment: We encountered a Vital problem: VITAL reason: No such issuer " is d...
ISSUE: When we try to place an order we are getting the error message Unable to authorize payment: We encountered a Vital problem: VITAL reason: No such issuer solution: This is the standard decline message that vital issues. Try a different cc...
Title : ---------- Unable to authorize payment: Error using private key 'C:\Inetpub\Data\LinkPoint\xxxxxxxxxx.pem': no start line AUDIENCE : ---------- Some of the steps required to resolve this issue need a level of server access that will...
Issue: Using compiled version of Miva Merchant and paradata as a payment gateway and getting error "Unable to authorize payment. Unsupported commerce method 'paradata'" Symptoms : Unable to authorize payment. Unsupported commerce method 'paradata' C...
When I am completing an order in my Miva Merchant online storefront, I am getting the error: "...Unsupported Commerce Method '...." What causes this, and how can I fix it? "Unsupported Commerce Method" basically means that the Miva Commerce Library for...
Title : ---------- Latest version: 5.04 Notes : -------- ### UPS ### ----------- *Update Instructions* --------------------- 1. Download the UPS patch. 2. Login to your Miva Merchant Admin. 3. Click on the triangle next to "Modules"...
Title : ---------- VeriSign's Payflow Link Service Update Effective March 16, 2005 Solution : ---------- The Payflow Link service has been upgraded to a new server technology that will further enable scalability in the service we provide...
Authorize.Net Knowledge Base What are the different AVS response codes? The following is a list of possible Address Verification Service (AVS) response codes and their corresponding meanings. Each code is unique. A = Street Address: Match -- First 5...
Help Desk Software by Kayako support.miva.com/supportsuite/index.php?