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(54)Payment Errors
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1. MIVA EMPRESA VERSION V5.31 OR NEWER
If you need to upgrade Miva Merchant Empresa you will need to contact
your Miva Merchant hosting provider. You can download the latest
release of Miva Merchant Empresa HERE
[http://www.miva.com/support/downloads]. ...
PLYMOUTH, IN, January 10, 2012 /24-7PRESSRELEASE/ -- Miva Merchant
has achieved the rank as third best shopping cart software vendor in
the online marketing industry by the independent authority on Search
vendors, topseos.com, for the month of January 20...
Normally the Bill To section of the checkout is optional if left
blank. If the Bill To fields are now being required even when left
blank, this is usually caused by a mis-configuration in the Miva
Merchant States list, caused by deleting the "Outside U...
12 SEO Copywriting Tips For Product Pages
In several conversations recently the question, what can I do when adding new products to help with SEO has come up so I decided to put together a list of SEO tips that you can use as a checklist when adding ne...
17 SEO Tools & Resources for Optimizing Your Store
During the Miva Merchant conference last week I spoke to several merchants regarding Search Engine Optimization (SEO), and I learned there is a demand for a list of tools to help in that process.
Toda...
Miva Merchant Ecommerce Blog
5 Simple Ways To Get More Traffic
Posted: 12 Aug 2010 09:12 AM PDT
Everyone wants more traffic to their online store. Here are 5 simple ways you can get more potential customers to visit...
Miva Merchant Blog by Brennan Heyde
Posted on March 25, 2010
During years of working with the Miva Merchant software to build
beautiful and powerful online stores, the WEB DESIGN AND DEVELOPMENT
[1] team at Miva Merchant have accumulated a set of too...
Using custom fields, products can be assigned additional images to
display on the Product screen in MIVA Merchant 5.5 Production Release
7 and EARLIER. Stores using Miva Merchant 5.5 Production Release 8 and
later already have built-in additional product ...
HERE IS A LIST OF USEFUL RESOURCES TO HELP YOU WITH MIVA MERCHANT:
General Documentation: http://www.mivamerchant.com/support/docs [1]
Production Release 8 (PR8) Reference Guide:
http://www.mivamerchant.com/referenceguide
Training Videos: http...
Title
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Bad Request: Your browser sent a request that this server could not understand.
Symptom
--------
Error:
Bad Request
Your browser sent a request that this server could not understand.
Reason:
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You're speaking plain H...
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Customers are prompted to fill out both the Bill To and Ship To fileds at checkout even though the Billing Information is marked as Optional in the admin.
==============...
Title: Blank screen at onset of setup
Symptom : When trying to setup Miva Merchant (so far only been reported on v4.12), you go through all the info screens and when you submit the final page and the setup process should begin creating the databases,...
Calculate Goods and Services Tax (GST), Harmonized Sales Tax (HST),
and Provincial Sales Tax (PST) on shipments from a Canadian store to
Canadian customers.
Country-wide Settings
Entries on the top line, above the list area, apply to orders
throughout...
Miva Merchant E-commerce Blog
-------------------------
Besides running, the worst part about a race is not being able to see
the finish line. Itâ€(tm)s the same for checking out on an
ecommerce store. Users should feel as though they are making pro...
If you are familiar with Checkout By Amazon, you may know that the
common methods for reporting order information to Google Analytics are
not readily available to you. I recently had an opportunity to tackle
this problem, and created an effective workarou...
Tips & Tricks: Create a New, Custom Page for Your Online Store
DID YOU KNOW...?
_Miva Merchant 5 enables you to create your own custom pages._
_FOCUS: Miva Merchant 5 - Store Morph Technologyâ„¢_
_GOAL: Create a new, custom page for your online s...
Core 17 introduced an issue where merchants who only ship to a single
country causes customers to fill out both the Bill To and Ship To
address fields at checkout. To resolve this issue make the following
changes.
====================================...
Title: Customization Guides for v3.xx
Solution: Here are some links that you may want to send to customers if they are
wondering how to add images, change fonts, colors, use HTML, etc. in their store.
Introduction to Customizing Guides:
h...
Title :
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Cybercash and state baed sales tax
AUDIENCE :
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Some of the steps required to resolve this issue need a level of server access that will not be available to most end users. If you are a MIVA Merchant end user e...
MIVA MERCHANT BLOG
In a previous Miva Merchant blog post, we discussed the basic
principles behind the CATEGORY SPREADSHEET [1] for a Miva Merchant
store upload. As I stated then, the spreadsheet upload is a powerful
feature but rarely done properly ...
TO REMOVE THE NAVIGATION BAR:
You will need to click on Navigation Bar in the admin and click the
Advanced Mode link. Remove all the coding in the Advanced Mode screen
and this will remove the Navigation Bar.
TO REMOVE THE CATEGORY TREE:
To remove...
Tips & Tricks: Displaying Price Markdowns
By Doreen Jeffers
DID YOU KNOW...?
_You can show an MSRP price AND your discounted price for any
product._
_FOCUS: Custom Product Fields_
_GOAL: Show the full price of a product, cross it out, then show y...
Query: Does Affliate programs work for repeat visits.
Answer: The Affiliate Program DOES work for repeat visits. If a person follows an Affiliate link to a product and places an order, that click and order will be tracked. However, and this is the pa...
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How do I forward mail from my domain account to more than one address?
================================================
To setup email forwarding to more than one recipient:
1. In your Control...
Application allows users to integrate Miva Merchant ecommerce web orders and update inventory automatically into over 37 major accounting packages.
BURLINGTON, Ontario (November 2, 2009) – eBRIDGE Software announced today that it has released a new c...
===========================================================
Error: CODES MAY ONLY CONTAIN LETTERS, NUMBERS, UNDERSCORES (_) AND DASHES (-)
===========================================================
In later versions of Merchant, Miva added a "fe...
Here are some quick instructions for exporting a product list and
importing a product list to the store.
Exporting Products - after completing an export of the products you
will have a template to fill out to import your product list.
1. Log into the M...
Article Number - 32
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Title
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Fatal Error when editing pages in MM5
Symptom
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Fatal Error
MIVA Merchant has encountered a fatal error and is unable to continue. The following information may assist you i...
Miva Merchant E-commerce Blog
h1 a:hover {background-color:#888;color:#fff ! important;}
div#emailbody table#itemcontentlist tr td div ul {
list-s...
==============================
How do I change my password for FTP and SSH ?
==============================
All Customer can change FTP or SSH passwords:
Customers on control-panel enabled sites can change their password by first logging into ...
Last week we announced a partnership with eCommerce author Pamela Hazelton, which enables all Miva Merchant users to gain access to the electronic version of her latest book for free.
Miva Merchant 5.5: The Official Guide - Second Edition (PR7 & PR...
Miva Merchant is proud to announce that we've worked out an arrangement with Kemper Strategic, the creators of the best Miva Merchant/Google Analytics integration on the market today, to offer that module FREE of charge.
Simply go to: http://www.kemper...
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Hide price or change text for zero priced products (MIVA Merchant 5)
============================================
Stores using MIVA Merchant 5 can modify their Page templates to remove or replace...
•Hits - Displays the number of times someone has connected your Miva Merchant storefront and views one of your store's pages. It will count each page view.
•Visits - Displays the number of unique visitors that connect to your Miva Merchant store....
In the Miva Merchant administration, expand your store menus, then
click on Products.
Select a product you'd like to link to from the outside page. When
viewing the product's properties, in the top right corner you will see
a "Links" button. A popup win...
Issue : How to change Pagination in MM5
Notes :
Login to Admin>>Expand Stores>>Expand your Store>>Click on Pages>>On the right hand side click on 'edit' next to 'Category display page'>>Click on the link for Category Product List Layout
Here you ...
Title : How to create Log files in Synchro
Notes :
Create a folder on their C: drive. You can call it anything so lets call it mivasynclogs
Next go into mivasynclogs, and copy the path to this file. Just like in a browser, however if you cant do ...
How to list in eBay Motors:
1. Go to Marketplaces - eBay Listing Details
2. Click Add Detail
3. Change the Site drop down to eBayMotors*
4. Set all other required fields (Note: this may require you to create
new policies)
5. Click Save
6. Edit...
Title: Remove weight
Notes: To remove the weight/cost--
Log into admin, click on the arrow next to your store name then click on the arrow next to the word categories. Click on the category name (that you want to hide price) .
Then on the righ...
Issue : How to update a module in Miva Merchant 4.xx
Notes :
Login to Miva Merchant Administration
Click on blue arrow next to modules.
Select the module you want to update.
Select file tab.
Click on upload.
Click on browse and select the down...
Title: How to use custom fields
Solution:
Once you create your custom field you then need to go and edit the product you wish to assign this field to. Once you edit the product, click on custom fields, and you can assign the info and update.
Th...
The below instructions will allow you to set up a method for forcing
all of your customers to reset their passwords. This would be employed
as a security precaution in the event of a potential encryption
compromise, such as the OpenSSL bug "Heartbleed"...
Unless you have taken some extra steps to build the store offline,
then you have been building the store online the entire time.
Miva Merchant is a "hosted" e-Commerce solution. This means that to
operate the software, you must access it via the Intern...
The Image Management module under utilities allows you to view and
maintain images that are generated by Additional Images added to your
products. When a product has Additional Images added, thumbnails, main
image and close up images are generated auto...
Log in the admin section for your store. Then, click on your store name. Next, click on images.
You can upload your own images by clicking on the upload button. Store the images you create on your hard drive, so you can browse for them in the upload...
Title
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Installing Miva Merchant 5
Solution
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Installing Miva Merchant 5
You will need FTP access to your site to complete the Installation.
You should contact your Host Provider for information regarding FTP access.
**...
When you install the .pkg file, it automatically gets installed on the /home/sites/home/ directory.
This is what you need to do -
1) FTP into /home/sites/home/web/
2) Download the Merchant2 directory.
3)Logout of FTP
4)Login to FTP as the vi...
===================================================
Instructions for upgrading from uncompiled to compiled Miva Merchant with OUI
===================================================
1. make sure they are running the latest uncompiled OpenUI.
...
Example from our Forum Post on Inventory Kit Builder feature in WOMBAT/Production Release 7.
http://extranet.mivamerchant.com/forums/showthread.php?t=23801&highlight=kit+builder
The Inventory Kit Builder is for when you would like to track many ind...
Title :
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Inventory Tracking
Notes :
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When Invetory Tracking is in use, the product inventory is adjusted when an item is placed in the basket. The inventory for the product will be decremented, and will remain at this leve...
Title:
LaunchPad Permissions ( Now Rare )
Symptom:
There's a problem with some of the builds of Miva Merchant which doesn't contain some empty directories.
Cause:
When module install kicks in the route to create the directories, it doesn't ...
Issue:
Error Code: MER-MER-00004
Description: Unknown Error
Action = SHIP,CTAX
Screen = OPAY
Symptoms:
If a customer is using VAT tax with a tax rate of 0.00% assigned to a product, this
error message will display during the checkout.
...
Title
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MER-STP-00002 You must accept the terms of the license agreement to use Miva Merchant.
Symptom
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Miva Merchant: Setup: Error
Miva Merchant has encountered a fatal error and is unable to continue.
The following info...
Title
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Meta Refresh
Solution
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Meta Refresh
This line of code will automatically forward the web browser to the link you specify
Put this code on the landing page that you want to activate the auto forward behavior
...
This is a work around for Bug ID 5765. This bug fix is scheduled to stream out with Production Release 8.
You need to add this to your PROD and CTGY head tags.
1. Login to your admin interface
2. Click on Pages
3. Click on Edit for the PROD or CTG...
IMPORTANT AND CRITICAL UPDATE FOR ALL 4.X STOREOWNERS
Dear Miva Merchant 4.x Customers,
As many of you already know, July 1, 2010 was the mandatory deadline
for all payment applications to become PA-DSS Validated. This
requirement impacts all payment...
Miva Merchant contracts with PSC to become PA-DSS certified
Miva Merchant is proud to announce that we'll be certifying Miva
Merchant as a PA-DSS Certified application and expect that
certification to be complete in Q3 2009. This certification is
critic...
Title
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MIGRATED Miva Merchant Virtual Machine: Apache Configuration File (
httpd.conf )
Symptom
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Incorrect paths to any of the configuration in this file can cause a
number of errors
- Error: mivaroot is not defined
- Call to...
Miva Merchant is built on what is referred to as an "open modular
architecture." This means that developers can create modules
(plug-ins), by coding to the Miva Merchant API, which can be added to
the software in order to increase functionality.
The pl...
A quick reference PDF that explains managing your store, products,
orders and shipments in the Miva Merchant admin.
[1]Download Guide Here [2]
Contents
GLOBAL SETTINGS > ADD STORE
.......................................................................
HERE IS A LIST OF USEFUL RESOURCES TO HELP YOU WITH MIVA MERCHANT:
General Documentation: http://www.mivamerchant.com/support/docs [1]
Production Release 8 (PR8) Reference Guide:
http://www.mivamerchant.com/referenceguide [2]
Training Videos: ...
Miva Mechant Skin Install Step 1 Click Here
Miva Mechant Skin Install Step 2 Click Here
Miva Mechant Skin - Making Changes Click Here
Miva Merchant Skin - Failsafe - Reverting to Backup Version Click Here
Miva Merchant comes with a basic statistics reporting program. It
displays the following "Statistics" in the Main screen of the Miva
Merchant administration interface:
* Hits - Displays the number of times someone has connected your
Miva Merchant stor...
MIVA SEO FEATURES
This is the code for a standard install of the Navigation Bar in
Advanced Mode. What you need to do is go throughout your page
templates and alter the url's to match your SEO settings.
Code: