Knowledgebase: Miva Merchant FAQ > Fatal Errors
Fatal Error (MER-ADM-00001) when updating a Customer w/in the Miva Merchant admin
Posted by Jim McCormick, Last modified by Jim McCormick on 28 April 2009 05:40 PM
When trying to update a customer in the admin interface you get this error:

===================================================================================================
Fatal Error

Miva Merchant has encountered a fatal error and is unable to continue. The following information may assist you in determining the cause of the error:

Error Code:
MER-ADM-00001

Description:
Unknown Error  Action = UCST  Screen = CUST

====================================================================================================

To fix this:

Check 'System Extension Settings' to see if Miva Mailer is assigned. If so, uncheck it and click update. If it's not assigned you'll have to contact Miva Merchant Support.

support@mivamerchant.com or
866-284-9812 ext 3 for support.






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