How do I contact buySAFE Customer Support?
Posted by - NA -, Last modified by Jen Ferraz on 30 March 2011 08:46 PM
If you are unable to find a solution for a technical problem either through this help page, or through http://www.buysafedev.com/ under Knowledgebase, please log a ticket with our technical support team. If you have a question about buySAFE or your buySAFE account, please contact buySAFE Customer Support.

You can reach buySAFE at any of the following:

1. By phone* at: 1-888-9-Bonded (1-888-926-6333)

2. By email at: customersupport@buysafe.com

3. 24-hour online technical support center at: http://techsupport.buysafe.com/

4. By live chat* from either of the following:

o buySAFE Merchant Service Center

  •  Login to buySAFE Merchant Service Center (click here to see how) 
  • Click the support button in the middle panel at the top of the page 

o buySAFE Technical Support Center

  • Visit the buySAFE Support Center http://techsupport.buysafe.com/ 
  • Click on the support link in the bottom of the right hand column 

*Phone and live chat are available during normal business hours, Monday - Friday from 9:30 AM-6:30 PM Eastern Standard Time. buySAFE offices are closed on the following: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day.
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