Knowledgebase: Hosting FAQ > CGI and PHP
CGI/Perl scripts showing Internal Service Error
Posted by - NA -, Last modified by Jen Ferraz on 30 March 2011 01:20 PM
If your CGI/Perl scripts return a 500 Internal Server Error when accessing them via a web page, verify that your script is under your /cgi-bin/ directory, and that the file and directory have 755 permissions. This looks like "rwxr-xr-x" in some programs.   Most FTP clients allow you to change file permissions by right-clicking on the file or directory when connected to the FTP site.

Scripts will not run if they are set to be writeable by any account other than your user account (CHMOD 777 or rwxrwxrwx permissions). Contact support if you're not familiar with file permissions.
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