Knowledgebase: Miva Merchant FAQ
Things needed to use miva merhant
Posted by - NA -, Last modified by Jim McCormick on 22 October 2007 04:17 PM
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What do I need to use Miva Merchant to sell products/services on my web site?
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Before you can begin to take advantages of the Miva Merchant software, there are a few things that you will need. Below, you will find a list of items that you will need, as well as some items that you might want to consider for the use of Miva Merchant:

• Miva Enabled Host Provider:
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In order to use Miva Merchant, you must find a host provider that is able to run Miva Merchant on their servers. Here at Miva Corporation, we call it being "Miva Enabled".

All it really means is that the host has purchased and installed Miva Empresa on one or more of their servers.

Miva Empresa is the interpreter for Miva Script. Miva Script is Miva Corporation's proprietary web scripting language. An Internet browser cannot interpret Miva Script code, so Miva Empresa interprets the Miva Script and sends the result to the browser.

Miva Empresa is installed on the server by someone with root or administrative-level access. Generally, this is someone that works for a hosting company or owns their own server.

If you do not have your own server, Click Here >>> to find a list of companies that have partnered with Miva Corporation in order to provide end-users with e-commerce hosting accounts that use Miva Merchant.

Generally, the cost of Miva Merchant will be bundled into the hosting account, and you will not need to purchase the software directly from Miva Corporation.


•Secure Socket Layer (SSL) Certificate:
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An SSL Certificate is what allows your web site and online store to accept information via the Internet, securely. Basically, when installed on the server where your site is being hosted, an SSL certificate will encrypt all information before transmitting it over the Internet.

Without this, many people will not even shop in an online store because security of information is a major concern for Internet users.

Host providers that offer e-commerce hosting accounts generally also allow you to purchase an SSL certificate directly from them, or from a corporate partner.

Installation of secure certificates will require root or administrative level access to the server. If you purchased an SSL certificate, contact your hosting company to have it installed.

Miva Corporation does not sell SSL Certificates.



•Merchant Account:
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A merchant account is a type of bank account that will allow a company to accept credit cards for goods and/or services. Most banks require merchants to have a separate merchant account for online transactions.

Without a merchant account, you will be unable to accept credit cards online without the use of a 3rd party service, such as PayPalâ„¢. This allows them to underwrite the added risk of fraud when accepting credit cards online.

Online transactions have a much greater chance to be fraudulent when compared to those done in a brick & mortar store in which the shopper presents the credit card.

First, check with your Host Provider to check if they are currently partnered with any Merchant Account Providers to offer their customers special rates on merchant account services.

This is often the case, and might save you some money. If this is not the case, Click Here >>> to check out Miva Corporation's partner area for merchant account providers.

•Payment Gateway:
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A payment gateway is the "middleman" between your merchant account provider (see above) and the Miva Merchant software. The payment gateway service is needed to automate the authorization, and capture of funds from credit cards on the Internet, but is not necessary if you will not mind manually submitting the credit cards to your merchant account provider.

Following is the process of how a payment gateway would work with Miva Merchant, your merchant account provider, and the shopper in our online store:

1. A shopper places an order in your online store, using Miva Merchant.

2. The payment gateway encrypts the information entered, and sends it securely to the credit card issuer for validation and verification of available funds.

3. An approval or decline is returned to Miva Merchant via the payment gateway. If approved Miva Merchant will provide the customer with an invoice, and may notify the merchant of a new order via e-mail.

4. Once the order is fulfilled, either automatically or by the manual shipment of goods, a settlement request is sent via the payment gateway to the merchant account provider.

The merchant account provider will then deposit the funds for the transaction from the shoppers credit card into the store owner's checking account.

There are integrations bundled right into the Miva Merchant software. This will save tons of time by letting you avoid developing the integration, yourself. With Miva Merchant, you simply enter some basic information from the payment gateway and let Miva Merchant do the rest.

First, check with your Host Provider to check if they are currently partnered with any Payment Gateway Providers to offer their customers special rates on payment gateway services. This is often the case, and might save you some money.

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