Error establishing SSL connection-Miva Merchant 4.13
Posted by - NA - on 16 February 2007 02:10 AM

With Miva Merchant 4.13 and below, during the Checkout process, when the credit card information is submitted for payment, I am getting this error: "Unable to authorize payment: Unable to connect to '': Error establishing SSL connection: certificate verify failed". What causes this error, and how can I fix it?

This error is caused by an incorrect installation of the Miva Empresa security certificates directory. The security certificates directory (certs) is a directory of libraries that is stored on the server which allows Miva Empresa to perform secure transactions with other web sites.

The certs directory is packaged in the Miva Empresa 3.x distribution.

Now, because this directory is generally shared and stored in a central location on the server, individual merchants usually don't have access to them.

They can only be enabled and modified by someone with administrative access to the server. Usually, this would be one of Miva's Hosting Partners (or your host provider).

Specifically, this will happen when the certs have not been added to the Miva Empresa configuration on the server. Basically, to fix this problem, an administrator will need to access the Miva Empresa Configuration on the server:

• Linux/Unix - Miva Configuration File
For Linux/Unix - Miva Configuration File - add the following line to your miva.conf: cadir=/path/to/certs
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