Posted by - NA -, Last modified by Jim McCormick on 01 April 2008 02:21 PM
When I am completing an order in my Miva Merchant online storefront, I am getting the error: "...Unsupported Commerce Method '...." What causes this, and how can I fix it?
"Unsupported Commerce Method" basically means that the Miva Commerce Library for the service you are trying to use has not been installed on the server.
A Commerce Library is a file that is stored on the server which allows for secure transactions with other website using Miva.
Now, because these files are generally shared and stored in a central location on the server, individual merchants usually don't have access to them.
They can only be enabled and modified by someone with administrative access to the server. Usually, this would be one of Miva's Hosting Partners (or your host provider).
To fix this error, the host provider will need to properly install the Miva Commerce Library on the server where the site is being hosted.
For information on how to add a commerce library to Miva Empresa please read "How do I add a Commerce Library on my Miva Empresa Enabled Web Server?"