Knowledgebase: Miva Empresa VM
certificate verify failed
Posted by - NA -, Last modified by Wayne Smith on 27 January 2011 12:42 PM
A certificate verify failed error can occur under different circumstances. The most common circumstance is that the engine, Miva Merchant Empresa, cannot locate the signing authority certificates. In such a case one sees the following error, for instance during set up, upgrade or when changing the information under "Domain Configuration".

"Unable to communicate with Miva
License Manager: Unable to open URL
'https://licensing2.smallbusiness.miva.com/gateway/gateway.mv': Error
establishing SSL connection: certificate verify failed. Please contact
your host provider"

In the large majority of cases, the cause lies with a missing or incorrect line in the configuration file:

If the configuration file is the mivavm.conf the line should be

cadir=/path/to/certs*

If it is the httpd.conf the line should be

SetEnv MvCONFIG_DIR_CA /path/to/certs*


* New in v5.12 of Miva Merchant Empresa

* If your UNIX distribution uses OpenSSL v0.9.x, you must change the value of HTTP_MvCONFIG_DIR_CA to end in "openssl-0.9"
* If your UNIX distribution uses OpenSSL v1.0.x, you must change the value of HTTP_MvCONFIG_DIR_CA to end in "openssl-1.0"

* If your UNIX distribution uses OpenSSL v0.9.x, you must change the value of cadir to end in "openssl-0.9"
* If your UNIX distribution uses OpenSSL v1.0.x, you must change the value of cadir to end in "openssl-1.0"
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