Knowledgebase: Miva Empresa VM
certificate verify failed
Posted by - NA -, Last modified by Wayne Smith on 27 January 2011 12:42 PM
A certificate verify failed error can occur under different circumstances. The most common circumstance is that the engine, Miva Merchant Empresa, cannot locate the signing authority certificates. In such a case one sees the following error, for instance during set up, upgrade or when changing the information under "Domain Configuration".

"Unable to communicate with Miva
License Manager: Unable to open URL
'https://licensing2.smallbusiness.miva.com/gateway/gateway.mv': Error
establishing SSL connection: certificate verify failed. Please contact
your host provider"

In the large majority of cases, the cause lies with a missing or incorrect line in the configuration file:

If the configuration file is the mivavm.conf the line should be

cadir=/path/to/certs*

If it is the httpd.conf the line should be

SetEnv MvCONFIG_DIR_CA /path/to/certs*


* New in v5.12 of Miva Merchant Empresa

* If your UNIX distribution uses OpenSSL v0.9.x, you must change the value of HTTP_MvCONFIG_DIR_CA to end in "openssl-0.9"
* If your UNIX distribution uses OpenSSL v1.0.x, you must change the value of HTTP_MvCONFIG_DIR_CA to end in "openssl-1.0"

* If your UNIX distribution uses OpenSSL v0.9.x, you must change the value of cadir to end in "openssl-0.9"
* If your UNIX distribution uses OpenSSL v1.0.x, you must change the value of cadir to end in "openssl-1.0"
(1171 vote(s))
This article was helpful
This article was not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below. This is required to prevent automated registrations and form submissions.

Help Desk Software by Kayako support.miva.com/supportsuite/index.php?