Knowledgebase: Payment Gateways
Temporarily switching off your payment gateway
Posted by - NA -, Last modified by Jim McCormick on 11 February 2008 03:17 PM
Title :
----------

temporarily switching off your payment gateway and turning on Credit Card Payment with simple validation


AUDIENCE :
----------

Customer's not able to get their live processing gateway working but would like to accept payments. This is only a temporary fix as this does not fix the issue with the live gateway.


Solution :
----------

If the only solution to continue to take orders is to use a different online payment gateway we suggest using Credit Card payment with simple validation. This module is able to validate that the credit card number follows the card type's syntax but does not actually validate or charge the card. It's up to you to log into the miva merchant administration and retrieve the credit card numbers and manually process them through the your gateway's virtual terminal.

To switch to CC W/Simple Validation follow these steps.

1a) To unassign your gateway from the payment configuration will require you to delete all batches and unbatched orders that were placed through it. To delete the batches/orders, log into the Miva administration and click on the arrow next to order processing. To delete the batches, click on the arrow then on the delete batch link. We do suggest printing out the orders before deleting the batch. Once they are gone you cannot get them back.

1b) Alternatively you can either go in the list of Modules and deactivate your gateway or you can go into your module's configuration and uncheck the payment methods instead of deleting your orders.

2) After all orders are deleted, you will need to pack the stores database files. This is done by clicking on the arrow next to the first utilities, which is right below order processing, Just click on 'pack database files' and let it finish.

3) Click on payment configuration, and uncheck your gateway and update. Then put a check mark next to Credit Card payment with simple validation and update again.

4) You can test the gateway by placing a test order. Use a Visa with 4111111111111111 and a valid expiration date. Really any number will do as long as the number follows the method's syntax, ie Visa begins with a 4 and has 16 total digits.

5) you will still get emailed when an order is placed. To retrieve the credit card numbers you will need to go back into order processing. It will display the credit card type and credit card number with expiration. You can take that info and manually process it through your gateway's manager console.




(546 vote(s))
This article was helpful
This article was not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below. This is required to prevent automated registrations and form submissions.

Help Desk Software by Kayako support.miva.com/supportsuite/index.php?