ERROR-110:ERROR#-110:Transaction not found, stale, or transition not allowed
Posted by - NA - on 05 February 2007 05:07 PM
Issue: Error message while processing orders from Rodopi in the authorize now/capture later mode.

Symptom:When the customer would go to process his orders, the order would not process. You could check the Process Order check box next to the order, and when you click Process, the screen refreshes and the order is still there. Have the merchant run the standard batch report and look at that order.

Error Message: ERROR-110:ERROR#-110:Transaction not found, stale, or transition not allowed



Cause:Then according to rodopi, “the customer is not processing the orders in the required time frame setup by the gateway for processing the orders.” Rodopi states that the orders should be processed within 7 days.


Audience: Merchant and Support Engineer.

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