Knowledgebase:
Form submission on BASK or OUSM not working
Posted by , Last modified by on 21 April 2017 08:26 AM

Disclaimer

This will work for stores on Miva Version 9.0006 or higher. Note that this will require making template changes. Make sure you make sure you are aware of what version was active before any changes are made. These edits are low-risk but if you feel uncomfortable with making these changes then we advise you to seek help from a developer. 


 

Issue

When a customer clicks the continue button on the UPSELL page the form wont submit.

When the customer tries to remove an item from the basket or change the quantity the form wont submit.

 

 Solution:

Add the following code to the "Google Analytics Tracking Code" template

 

window.addEventListener('load', function(){

if (window.ga && ga.loaded) {

 //REGULAR MIVA GOOGLE ANALYTICS CODE//

}

});

 

If the merchant is using the default Google Analytics Tracking Code template the attached file has the changes made.



Attachments 
 
 gatrackingcode.txt (1.86 KB)
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