Knowledgebase:
Free Shipping for Digital Downloads or Gift Certificates
Posted by , Last modified by on 22 September 2016 03:07 PM

Disclaimer: This will work for stores on Miva Version 9.5 or newer. Make sure you are aware of what settings are active before any changes are made. These edits are low-risk but if you feel uncomfortable with making these changes then we advise you to seek help from a developer.

 

Scenario:Merchant needs Digital Download or Gift Certificate items to not be charged shipping. If a customer adds a digital download or gift certificate item to cart with a regular item shipping will only be charged for the regular item.

(Essentially you can use any product that requires free shipping)

 

Instructions: You will need to use Shipping Method Rules to set this up correctly.

 

Step 1: Create a Flat Rate Shipping Method

For Example: "Free Shipping Digital Downloads"

 

Step 2: Set the priority of the Free Shipping Method to 1 and "Exclude This Method Unless Permitted by Products"

 

Step 3: Exclude all other shipping methods in the Exclusion section

 

 

Step 4: Edit the Digital Download or Gift Certificate product in Catalog - Select "Free Shipping Digital Downloads" in the Shipping Method Rules section Permitted Shipping Methods

 

 

 

 

ONLY Digital Download Product in basket:

Digital Download + Regular Product in basket:

 

This method will not work if the merchant is using Quantity Based Shipping this scenario is ideal for merchants using flat rate shipping or live rates.

If they are using another method notify me so I can take a look.

 

(0 vote(s))
This article was helpful
This article was not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below. This is required to prevent automated registrations and form submissions.

Help Desk Software by Kayako support.miva.com/supportsuite/index.php?