Setting Up Users

You will need to create user accounts for anyone using the Miva admin for your store.

To create a new user, navigate to Settings>User Management. On the page that opens, click the Add User button in the top right corner. The Add User box opens.

Bold fields in the Add User box are required

Licenses

The number of available licenses is dependent on the Miva plan purchased for your business and dictates what you will choose in the dropdown when creating a new user.

• Concurrent: A concurrent license allows for multiple users without affecting the allowed number of users.

• Reserved Seat: This is a legacy setting, and mainly use for API integrations.

• Developer: A developer license is usually granted to web developers and does not count against the allowed number of seats.

Two-Factor Authentication (2FA) and Administrator Status

When you create a new user, you can choose to force users to change their password, and enroll in two-factor authentication. The next time they log in to the Miva admin, they will be forced to do either, or both, depending on your choices when setting up the user.

For additional information, visit the Two-Factor Authorization .

You can also choose to establish a user as a Miva admin Administrator. Clicking the Advanced dropdown menu after the Roles box, allows you to click the slider to make the user an administrator.